50% of Bookings by Text, Plus 15–20 Extra a Month from Email

Overview: A golf course was struggling to fill tee times after a recent renovation. Their online booking system worked fine on its own, but revenue had stalled.

We conducted a comprehensive assessment of their current inbound and outbound sales processes to identify opportunities to increase bookings quick.

What we Did ‍ ‍

Text-to-Book Engine

Built a custom text-to-book automation enabling golfers to text the course directly, get available times back in the course's own tone of voice, and the system books the tee time automatically through their existing booking software. Texters who did not already have an account with the course could opt-in and a new account was created.

Outbound Email Re-engagement Campaigns

Set up bi-weekly outbound email sales campaigns to existing account holders and newly opted-in texters to promote the new course renovation, special deals/events and the new text-to-book system.

The Result ‍ ‍