$25,000 More a Month, Just From Answering Faster

Overview: An electrical contractor in Plainfield, IL was converting less than 10% of their inbound phone and website quote request leads.

Whether they missed a call while on a job or a customer filled out a web form after-hours - every hour of silence handed the job to a faster-moving competitor.

What we Did ‍ ‍

Instant Response Engine

1. Installed a custom 24/7 website chatbot to instantly engage every visitor who reached out through the site. Gathered quote requests, contact information and automatically booked estimates by linking back to the contractors calendar/CRM. Once booked a confirmation alert was sent to the owner immediately.

2. Built a call-no-answer text-back system so every missed call got a text message response in seconds. Similar to the Chatbot, the SMS system gathered quote requests, contact information and automatically booked estimates by linking back to the contractors calendar/CRM. Once booked a confirmation alert was sent to the owner immediately. If the caller does not reply a follow up text was sent 2 hours later and alert the owner to call the prospect back.

The Result ‍ ‍